A) Developing E-Commerce Website (e-shop)

Content:

Includes costs to develop the shop which will aim to sell products / services company, and conducting transactions through the website.

Minimum requirements:

The online store will - where applicable - have at minimum the following key features:

1. Products / services

• hierarchical categories of products / services
• detailed presentation
• multiple photos
• characteristics of product / service
• Check stock - a reference product availability.

2. Search products / services

• ability to search by description and
• hierarchical presentation of products based on price.

3. Orders

• shopping cart,
• the total cost of the product will be presented analytical value of the product, any taxes, fees and any other costs
• description of how the mission,
• description of payment methods,
• online payment
• searching and managing orders
• follow orders and historical trends / statistics by customer
• order confirmation via e-mail.

Provided that companies sell / deliver products / services that which by their nature can not be ordered / paid through Internet (eg real estate) are exempt from compulsory allocation to website feature Orders.

It will also have to provide guests with the following minimum information:

1. Company Fundamentals:

• name and address of the company (not PO box)
• phone number, fax number and e-mail,
• company registration number in the register of Registrar of Companies recipient
• company's registration number, VAT,
• brief description of the business (eg office history, year of establishment, purpose / mission, partnerships)
• elements of the supervisory authority if the undertaking is subject to approval
• if a regulated profession should be contains the following information:

a) professional association or similar institution where entered the business,
b) the professional title
c) a reference to professional rules and how access to them.

2. Terms and Conditions

• report that product prices include all taxes (Taxes, delivery costs and other expenses)
• languages in which to conclude the contract
• the applicable law governing the transaction,
• clear and concise description of how / payment process (Online payment) and shipping of products and delivery their
• information for any costs relating to the delivery of products and the method or basis of calculation,
• the different technical steps to conclude the contract;
• sufficient information about his right of withdrawal before the placing of orders,
• mapping policy on the cancellation order or part thereof, as well as the return process defective products that comply with the provisions of Cyprus Legislation providing sufficient information regarding any forward schedules and other rights / obligations Parties
• company policy for handling complaints
• Consumer information whether or not terminated the contract after the contract if the customer can make searching, managing and monitoring progress of orders and history / statistics
• the technical means for identifying and correcting input errors prior to placing of orders,
• information to confirm orders by e-mail, ie if after placement of an order sent to the buyer receipt of the request without unnecessary delay.

Companies listed on the Stock Exchange or another similar body purchase securities trading should additionally include in their home page to see / select 'Information Investors' which will contain any regulated information must accordance with the laws and directives to publish the company (ie statements, notices, etc.).

On the home page of the website of the shop should placed in a prominent location and size, the logo of the Programme "Online-Business" which will be a link (link) to this website www.go-e.mcit.gov.cy. Along with the development of the shop, the Companies should establish and at least one address e-mail.

For companies whose products / services targeted to individuals persons aged over 18, you should e-shops developed to include introductory page notice, which indicating that this online store is aimed at people over 18 years and sought confirmation from the user that meets thecertain age before choosing to access the contents of website.

Companies that sell products whose sale is prohibited in people under the applicable laws of the Republic permissible age must meet the following provisions:

i. To appear in the online store the relevant license number the company selling these products for example alcohol beverages, tobacco, etc.
ii. The description of the products should be indicated clearly letters that were addressed to persons falling within the permissible age.
iii. At this stage the market will necessarily require the user to confirm that falls within the permissible age limit in order to make market for these products.
iv. Conditions for use of the shop should indicated that these products are not sold and / or not delivered to persons under the permissible age limit.

Maximum grant: € 4.000

B) Software inventory

Content:

Includes expenditures for the purchase, installation and configuration software inventory management (inventory control system) which will record the flow of goods / services sold by the company and contribute to effective management and inventory reserves company. The software inventory will be linked to online store.

On the subject of compulsory acquisition of Software Management Reserves, excluding companies at the date of they have good application at the discretion of the Evaluation Committee appropriate software and the companies which in the opinion of Evaluation Committee does not require the availability of similar software the organization and functioning of the shop (Eg purely electronic business).

Minimum requirements:

The software should necessarily be linked to e-shop so that site visitors / customers to detected directly if it is available a product / service.

Maximum grant:

• € 5.000 to buy / install new software and interface with the eshop
• € 3.000 for the interconnection of existing software with online store

C) Hosting

Cost of hosting the shop for two years Includes the cost of hosting the shop (Hosting) for two years which must be prepaid.

Maximum grant: € 200

D) Computers

Content:

Includes the cost of purchasing new computers including desktop (desktop) and / or portable (laptop) computers. The purchase cost includes the computer purchase costs, transportation, installation and putting into operation. Each company can apply for a grant up to two computers.

Minimum requirements:

The computers must meet the following requirements:

• built original OS version 2007 or later with downgrade rights (downgrade) to a previous version
• have a processor that is still in production by manufacturer
• authentic integrated office automation software (such as Microsoft Office, Open Office, etc), version 2007 or newer with permission use (not demo
• built authentic software to prevent virus licensed (Not a trial version)
• of RAM at least 2 GB @ 800MHz minimum
• 320GB capacity hard drive for desktop and 160GB Laptop
• screen size of at least 17 "for desktop and 15" for laptop
• network card ethernet 10/100/1000Mbps

Maximum grant: € 550 per computer

E) Peripheral Equipment

Content:

Includes purchase of new peripheral equipment computers. The purchase of peripheral equipment include the cost of buying and putting into operation.

i) printer and / or scanner (scanner)
or
ii) MFP which includes printer and scanner.

Any company can apply for a printer and / or a scanner or for an MFP.

Maximum grant: € 45 Printer € 45 for scanner € 60 for MFP

F) System for enterprise resource planning (ERP)

Content:

Includes expenditures for the purchase, installation and configuration system for enterprise resource planning (ERP). The ERP system is a general set of activities. The aim is to monitor basic processes of a company involving various departments so that it can to deal with core activities most effectively. More specifically, an ERP system provides, inter alia tracking the finances of the company and
information on production, integrating the processes with a reasonable cohesion.

Eligible expenses include the following categories of software system for enterprise resource planning (ERP modules) which to be considered eligible costs will necessarily be grouped the company's online store:

1. Customer Relationship Management (Customer Relationship Management - CRM) - CRM This system is managed customer relationships with existing, old and new customers. This achieved by proper processing of customer data to clarify their needs, improve service and to therefore increase the prospects of profit. Using specialized Software customer data analysis and evaluation are and identified key elements as the most important customers, the most 'Popular' products, pleas stop shopping customers etc.
2. System Supply Chain Management (Supply Chain Management - SCM) - the Supply Chain Management system used to manage stocks (stock control), for order entry (order entry), distribution (delivery), and pricing. With Fixed inventory management is achieved by freezing the amount of products entered an order through the subsystem order entry.
3. Financial Management System (Financial Management) - With the system Financial management is achieved by administration of Payment (Accounts Payable), the Receipts (Accounts Receivable) and the Fixed Assets (Fixed Assets).

Minimum requirements:

All software enterprise resource planning system (ERP modules) should necessarily be integrated in electronic branch of the company.

Furthermore, the minimum software requirements for each category are:

1. Customer Relationship Management System - the software should be possibility of storing, analyzing, evaluating, tracking and processing customer data. With the management software CRM should be achieved through electronic store constant communication with customers and on-line information for historical transactions, product interest, etc.
2. Supply Chain Management System - the connection between the supply chain management system with e-shop the company, all orders are automatically entered into the system should be recorded and the recording subsystem orders and thus to inform the management subsystem stocks. So the company should at all times Update on the quantities of products. It should also be possible if the quantity of stocks less than the amount determined by the business,informed as to the order entry subsystem suppliers to inform the user of the electronic shop on the date that will exist stocks in the warehouse. Should be provided in parallel, the possibility pre-registration request (reservation) from the user shop for products that are expected in the store soon. With the software should also promote the management of distribution. Specifically, via the Subsystem registration order, the customer will shop must be informed of the date delivery and the condition (status) of the order of (Ie if the order is in store if they have started delivery process, etc.).
3. Financial Management System - With the financial management system all transactions made through the Internet should be recorded in the system and update the database. The transactions relating to receipts from customers, payments suppliers, a refund in the event of difficulty products, etc.

Maximum grant:

€ 7.000 for the acquisition of customer relationship management system
€ 4.000 for the acquisition of Supply Chain Management System
€ 4.000 for the acquisition of Financial Management System

Should a company apply for a grant for more than one software, offers, invoices and other evidence should be clearly defined the costs attributable to each software.

G) Server

Only those companies go to the expense System Planning Enterprise Resource Planning (ERP).

Content:

Includes the cost of purchasing new server (server) the which will be used to support the System Enterprise Resource Planning (ERP). The cost server market includes the cost of supply, transportation, installation and commissioning operation. Any company can apply for a grant server.

Minimum requirements:

The server must meet the following requirements:

• processor that is still in production and classified by the manufacturer in the category processor Servers (Servers) ≥ 2 GHz or equivalent
• ≥ 4GB memory, upgradeable to ≥ 32 GB
• number of supported disk with a capacity ≥ 2 ≥ 146GB each
• RAID Controller
• be installed (internal) device copying safety.
• built authentic software to prevent viruses, including license (not a trial version) that is compatible with
  installed operating system and includes software Firewall
• built original OS version 2007 or later with downgrade rights (downgrade) to a previous version
• be given second (redundant) power supply to the server
• network card ethernet 10/100/1000Mbps
• DVD ROM

Maximum grant: € 1.700